Safe and Responsible Betting

Responsible Gaming at 111db — Your safety is our priority

Entertainment should never become a problem. At 111db, we provide a full set of protection tools — including deposit limits, self-exclusion, and time-out — to keep players safe.

What is Responsible Gaming?

Gambling is only a form of entertainment — not a livelihood or a solution to problems.

Responsible gaming means enjoying betting or casino games with awareness of your financial limits, time limits, and mental state. 111db believes every player's experience should be enjoyable and in control. We want you to enjoy every moment — but never beyond your means.

Many people in Bangladesh see cricket betting, slots, or fishing games as leisure entertainment. However, not following responsible gaming principles can turn it into a problem. That is why at 111db we have put multiple effective measures in place to protect players.

The core principles of responsible gaming at 111db are — keeping to your budget, not playing beyond a set time, not chasing losses, and taking a break from games when under stress. Our 24/7 Bengali live chat support is always there for you.

Our Protection Tools

We have put the following measures in place to keep you safe at 111db.

21+ Age Restriction

111db is only for players aged 21 and above. We verify age when an account is opened and any account belonging to a minor is closed immediately.

Deposit Limit Setting

You can set your own maximum daily, weekly, or monthly deposit amount. Once this limit is set, it can only be changed after a specific waiting period.

Self-Exclusion

If you feel gaming is having a negative impact on your life, you can close your account for a set period or permanently. This request can be made through live chat.

Time-Out

Sometimes you need a little rest. Let our support team know if you want a temporary break of 24 hours, 7 days, or 1 month. During the break you will not be able to place any bets or play any games.

Session Limits and Reality Check

A summary of your gaming session time and spending is shown at regular intervals. This information helps you stay aware and stop at the right time.

24/7 Bengali Support

Our Bengali-speaking support team is available 24 hours a day, 7 days a week via live chat for any questions or assistance related to responsible gaming.

21+ Age Limit — Strict Policy

To open an account and play at 111db, a member must be at least 21 years old. This is not only our policy — it is our ethical responsibility. We have strict verification in place during the registration process to prevent minors from participating in gambling.

If you suspect someone you know is using the platform despite being underage, please notify our support team immediately. We will take the necessary action promptly.

Our request to parents — use parental controls on your devices and keep your account credentials out of the reach of children.

Important Information for Parents

Take the following steps to protect underage children in your household from online gaming:

  • Keep your device protected with a password or PIN.
  • Enable parental controls on your browser.
  • Do not share your 111db login details with anyone.
  • Make children aware of the risks of online gambling.
  • If in doubt, contact us at [email protected].

Recognise the Warning Signs

Seek help if you or someone you know shows these signs.

Spending more than your budget on gaming and feeling regret afterward.

Repeatedly betting to recover lost money ("chasing losses").

Hiding the amount you play from family or friends.

Turning to gambling to relieve stress, anxiety, or depression.

Going into debt to play beyond your set budget.

Trying to stop gaming but repeatedly failing to do so.

Spending long hours gaming while neglecting work, studies, or family responsibilities.

Feeling restless or irritable when not gaming.

How to Use the Protection Tools

Activate limits and protections on your account in just a few steps.

1

Log In to Your Account

Sign in to your 111db account with your username and password. Use a strong password for security and do not share it with anyone.

2

Set Your Deposit Limit

Go to the account settings section and set your maximum daily, weekly, or monthly deposit amount. Increasing this limit requires a waiting period, but it can be lowered immediately.

3

Request a Time-Out

If you feel you need a break, request a time-out of 24 hours, 7 days, or 1 month through live chat. No bets or transactions will be possible during the break.

4

Activate Self-Exclusion

If you need a longer break, apply for self-exclusion. Your account can be deactivated for 3 months, 6 months, 1 year, or permanently. Once active, your account will not be accessible.

5

Get Support

If you have any questions or concerns, contact us at [email protected] or via live chat. Our Bengali-speaking support team is available 24/7 for you.

Tips for Healthy and Enjoyable Gaming

A few simple responsible gaming habits will keep your experience positive at all times.

Set Your Budget First

Before each day or session, decide how much money you will spend on gaming. Stop once you reach that limit.

Do Not Treat Gambling as Work

Betting or casino games are not a reliable source of income. Keep in mind that they are for entertainment only.

Play with a Clear Head

Avoid gaming when under stress, angry, or after drinking. Making decisions with a clear mind reduces the chance of regret.

Take Regular Breaks

Instead of playing for long stretches without stopping, take breaks in between. Spend time with family, friends, and other activities.

Support Contacts

You are not alone. Contact us if you have a problem.

Live Chat Support

Our Bengali-speaking support team is available at all times for any matter related to responsible gaming. Talk to us via live chat 24 hours a day, 7 days a week.

Hours: Available 24/7 in Bengali

Email Support

If you prefer to share a concern privately, write to us by email. Our team will reply in Bengali as soon as possible.

Email: [email protected]

Frequently Asked Questions

Commonly asked questions about responsible gaming.

111db is for players aged 21 and above only. No person under 21 may open or use an account. We verify age during registration and any account found to belong to a minor is closed immediately.

You can set a daily, weekly, or monthly deposit limit from your account settings. Lowering your limit takes effect immediately. However, increasing your limit requires a waiting period, to prevent impulsive deposits.

A time-out is a short-term break — from 24 hours up to 1 month. During this period, access to your account and placing bets are not allowed. Self-exclusion is a long-term or permanent closure — 3 months, 6 months, 1 year, or a full account deactivation. Both can be requested through live chat.

Before activating self-exclusion, you can withdraw any withdrawable balance remaining in your account. The minimum withdrawal amount is ৳1,000 and processing is usually completed within 15 minutes to 2 hours.

First, acknowledge that there is a problem — that is the most important step. Then contact us immediately via live chat or by email at [email protected]. Our support team will help you through self-exclusion, deposit limits, or a time-out. Talk to family and people you trust.

Yes, all responsible gaming tools at 111db — deposit limits, time-out, self-exclusion, and support — are completely free. There is no additional charge to use them.

Play Safe, Enjoy the Experience

At 111db, the best games, fast payments, and Bengali support are waiting for you — in a completely safe environment.