111db Terms and Conditions

1 General Provisions and Acceptance

These terms and conditions ("Terms") form a legally binding agreement between the 111db platform ("Platform", "we", "us") and the user ("you", "member"). By accessing 111db through its website, mobile site, or any other channel, you are considered to have accepted all provisions of these Terms.

111db is an online entertainment platform that provides casino games, sports betting, and other entertainment services for users in Bangladesh. You are requested to read these complete terms and conditions carefully before using the platform.

These terms and conditions are written in English and will be interpreted in accordance with the laws and practices of Bangladesh. If you do not agree with any part of these terms and conditions, please refrain from using the platform.

2 Account Registration and Eligibility

2.1 Age Restriction

To open an account on 111db, you must be at least 21 years of age or older. Only adults may use this platform. If an underage person opens an account by providing false information, the account will be closed immediately and the balance may be forfeited.

2.2 One Account Per Person

Only one account is permitted per person, household, device, or IP address. Operating multiple accounts by the same person, or attempting to claim bonuses fraudulently from multiple accounts, is strictly prohibited.

2.3 Registration Information

At the time of account registration, you must provide accurate and complete information. Providing false, incomplete, or misleading information will cause complications in the account verification process and withdrawals may be temporarily suspended.

• Full name (as per National Identity Card)
• Correct date of birth
• Active mobile number
• Valid email address
• Current address in Bangladesh

3 Account Security and Identity Verification

It is your responsibility to keep your account login details (username and password) completely confidential. This information must not be shared with any third party. You are solely responsible for all activities carried out from your account.

111db may at any time request additional documents to verify your identity. These may include:

• Copy of National Identity Card (NID) or passport
• Recent utility bill or bank statement (for address verification)
• Screenshot or other document to prove ownership of the payment method

If the required documents are not provided within the specified timeframe, the account may be temporarily restricted.

4 Deposit and Withdrawal Policy

4.1 Accepted Payment Methods

111db currently supports the following payment methods:

• bKash — Bangladesh's most popular mobile banking service
• Nagad — Mobile financial service authorized by the Postal Department
• Rocket — Dutch-Bangla Bank's mobile banking
• Upay — United Commercial Bank's mobile wallet

4.2 Deposit Terms

The minimum deposit amount is ৳100 (one hundred taka). Deposited funds are generally credited to the account instantly. However, in some cases there may be a slight delay due to technical reasons. Once a deposit is completed, it cannot be cancelled or reversed by the casino.

4.3 Withdrawal Terms

The minimum withdrawal amount is ৳1,000 (one thousand taka). Withdrawal requests generally take 15 minutes to 2 hours to process.

• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawal requests will not be processed until identity verification is complete.
• Withdrawals may be temporarily suspended if active bonus wagering requirements have not been met.
• Additional verification may be required for unusual or suspicious transactions.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 100% bonus of up to ৳20,000 on their first deposit. A minimum 10x wagering requirement applies to this bonus. For example, if you deposit ৳1,000 and receive a ৳1,000 bonus, you must complete betting of 10 times the total ৳2,000, which equals ৳20,000.

5.2 General Bonus Terms

• Accepting a bonus is entirely optional. There is an option to decline any bonus at any time.
• Each bonus offer has a specific validity period (expiry), which will be stated with the offer.
• Withdrawals from bonus balance are not permitted until the wagering requirement is fulfilled.
• If a bonus is misused by the same person, household, or device, the bonus and any associated winnings will be forfeited.
• 111db reserves the right to change, suspend, or cancel any bonus offer at any time.
• Whether multiple bonuses can be used together will be stated in the terms of the relevant offer.

5.3 VIP Program

The 111db VIP program has 5 tiers, each offering weekly cashback:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.3% weekly cashback
• Gold: up to 0.5% weekly cashback
• Platinum: up to 0.6% weekly cashback
• Diamond: up to 0.8% weekly cashback

Progression through VIP tiers depends on your activity and participation on the platform. Cashback will be credited directly to your account on a set day each week.

6 Game Rules and Fair Play

All games available on the 111db platform are sourced from reputable game providers. Our platform features games from internationally recognized providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, NetEnt, and Microgaming.

The outcome of each game is determined through Random Number Generator (RNG) technology, which is impartial and transparent. No player or platform staff member can predetermine the outcome of any game.

• The specific rules of each game are visible in the game interface.
• If a game cannot be completed due to a technical error, the bet will be refunded.
• If the internet connection is lost during a game, the game result will be securely stored on the server.
• In live dealer games, the dealer's decision is final; however, in the event of a dispute, the video recording will be reviewed.

7 Prohibited Activities and Misuse

The following activities are strictly prohibited on 111db:

• Bonus Abuse: Attempting to gain bonus advantages through multiple accounts, fake identities, or contradictory betting methods.
• Suspicious Transactions: Conducting money laundering, illegal fund transfers, or suspicious financial activities.
• Hacking and Fraud: Exploiting technical vulnerabilities in the platform to gain unfair advantages, using software bots, or attempting to hack the system.
• Using Another Person's Information: Conducting transactions using another person's identity or payment details.
• False Claims: Making false chargeback claims to a payment provider.
• Using Another Person's Account: Operating another person's account without the actual owner's permission or by pretending to be the owner.

8 Account Suspension and Closure Policy

8.1 Closure at the User's Request

You may request to close your account at any time via our live chat or email. You will be given the opportunity to withdraw your available balance before the account is closed; however, the bonus portion may be deducted if active bonus wagering requirements have not been met.

8.2 Closure at the Platform's Initiative

111db reserves the right to temporarily suspend or permanently close any account in the following circumstances:

• Serious breach of the terms and conditions
• Failure to complete identity verification or provision of false information
• Suspicious or fraudulent activity
• Responsible gaming request (self-exclusion or limit setting)
• Legal or regulatory requirements

9 Limitation of Liability

The 111db platform is committed to ensuring the highest standard of service. However, our liability is limited in the following cases:

• Technical Disruptions: We are not responsible for losses caused by internet connection failures, server downtime, or third-party service failures.
• Unauthorized Access: We are not liable for losses resulting from unauthorized access to your account due to your own negligence.
• Entertainment Purpose: Gaming activities are entirely for entertainment purposes. The platform is not responsible for financial losses.
• Third-Party Games: 111db is not directly liable for technical errors or decisions by game providers, but we will assist in reaching a reasonable resolution.

In the event of any dispute, the logs and records stored in our system will be considered final evidence.

10 Responsible Gaming Commitment

111db firmly believes in responsible gaming. We want our members to enjoy games as entertainment, not as a source of addiction or financial stress. We provide the following tools:

• Deposit Limits: The ability to set daily, weekly, or monthly deposit limits.
• Session Limits: The ability to set a time limit on continuous play.
• Self-Exclusion: The ability to exclude yourself from the platform for a set period or permanently.
• Reality Check: Reminders at set intervals showing how long you have been playing.

If you or someone you know has a gambling problem, please contact us via our 24/7 live chat or visit our responsible gaming page.

Please note: This platform is for users aged 21 and above only. Gambling is not a source of income — it is a form of entertainment. Do not bet more than you can afford.

11 Privacy & Data Protection

Protecting your personal information is our top priority. Our platform uses SSL encryption technology to keep all data secure. Your personal and financial information is used solely for the purpose of operating our services.

We do not share your information with third parties, with the following exceptions:

• Upon request from government or law enforcement agencies to fulfill legal obligations
• With payment processing service providers for the purpose of verifying transactions
• When you have given your explicit consent

To learn more about our data protection practices, please visit our privacy policy page.

12 Right to Modify Terms

111db reserves the right to change, revise, or update these terms and conditions at any time. In the event of any significant changes, we will notify members in a timely manner via email or through the platform.

If you continue to use the platform after revised terms have been published, you will be considered to have accepted the updated terms. The latest terms will always be available on this page. No previous version of the terms will remain in effect.

13 Contact & Complaint Resolution

For any questions, comments, or complaints regarding these terms or our services, please contact our support team:

We take all complaints seriously and strive for a fair and prompt resolution. After a complaint is filed, our team will investigate the matter and inform you in a timely manner.

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will remain fully in effect. In the event of any dispute arising from these terms, both parties will first attempt to resolve the matter through mutual discussion.